Option 1 
 
TQUK LEVEL 3 NVQ CERTIFICATE IN CUSTOMER SERVICE 
 
Ref: CDKOLO1 
Who is the qualification for? 
Our Level 3 Customer Service course is designed for students who want to learn more about customer service communication, customer service delivery in various sectors, and how to improve customer service. It is appropriate for those who work with internal or external clients and are already employed or aspire to become employed. 
 
Everyone can benefit from our Level 3 Certificate in Principles of Customer Service, especially those who want to work in the customer service industry, are interested in the subject, or want to advance into a job interacting with consumers. 
 
You must be at least 16 years old to participate. 
You should have a basic understanding of ICT and how to use the internet. 
You'll need to be able to use a computer and the internet. 
It would be ideal if you were completely committed to learning and finishing your qualification. 
 
Course Summary 
This TQUK Level 3 Certificate in Customer Service Principles will help you build your practical abilities so you can provide effective, high-quality customer service in a variety of settings. 
This Customer Service Level 3 course will assist you in gaining and developing a career in the customer service industry. It will equip you with the skills and information required for any career that requires you to interact with consumers. You will study about the core principles and practises that support customer service delivery, from dispute resolution approaches to how customer service affects an organisation, as part of this certification. You will gain a deeper understanding of business marketplaces, financial management, marketing, and legal needs for businesses. 
 
What method will I use to study for this Level 3 Advice and Guidance course? 
Our online learning platform will be used to assess the qualification, and you will have access to assessments for each course. Each learner must respond to each assessment question in order to demonstrate mastery of all learning outcomes and assessment criteria. 
 
The amount of time it takes you to finish the framework is totally dependent on your commitment and motivation to complete the assignments. A Level 3 Customer Service course usually takes 6-12 months to complete. 
 
Why choose us?  
 
To exceed consumer expectations, we aim to maintain high-quality services. Everything you're looking for can be found here. We are a dependable company with great customer service standards, and we provide support to all of our students 24 hours a day, seven days a week. We are available to answer any questions and provide unrestricted support prior to, throughout, and after a learner's journey. We can offer guidance and refer learners to relevant organisations that can assist with job placement based on our years of experience. 
 
Your tutor will be available to you via email and phone. Your tutor will be available to you at all times, marking your work and guiding you through the course. To assist you in completing your qualification, all course materials are included in the price. 
 
There are no hidden costs; the price listed below includes everything. 
 
COST; £420 
 
How does it work? 
1. Choose and pay for your course over the internet. 
2. Fill out the registration form and attach your photo ID. 
3. Within 24 hours, you will receive a new login. 
4. Submit your work and earn your credential. 
Full Payment – £420 
£210 if paid over two months 
Pay in 4 instalments – £105 
£70 if paid over 6 months 
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